General Admission Ticket Package - Stadium Tour + Museum
Tunnel Experience
Ultimate VIP Hospitality
Private Box - Up To 55 Guests
Team Arrival + Match 107 - Optional Matchday Experience
Premium Tour - Optional Experience
Warm Up - Optional Matchday Experience
Bus Arrival - Optional Matchday Experience
Top Photos Matchday - Optional Matchday Experience
FAQs
What do Atlético Madrid hospitality tickets include?
Atlético Madrid hospitality tickets include premium match seats combined with exclusive access to VIP lounges or private boxes. Depending on the package, this may also include fine dining, complimentary drinks, hostess service, and early stadium access. As a result, guests enjoy a significantly enhanced matchday experience.
How will I receive my Atlético Madrid hospitality tickets?
Tickets are typically delivered digitally or via secure e-ticket systems before the match. In some cases, collection details may be provided closer to the event. Either way, full instructions are shared in advance for peace of mind.
If you have not received your tickets within these timeframes, please contact our team.
Can I request special dietary requirements for my VIP package?
Yes. If your hospitality experience includes food, we will contact you in advance to confirm any dietary requirements, including vegan, vegetarian, gluten-free, halal, or allergy-specific needs. We pass these directly to the venue or caterers.
Are VIP Hospitality packages refundable?
Most VIP Hospitality tickets and packages are non-refundable, as they are secured at the time of booking. If the event is cancelled or rescheduled, we will contact you to explain your available options.
Can I change or transfer the names on my VIP Hospitality booking?
Most hospitality tickets can be transferred within your party, although some events may require guest names to be confirmed in advance. If you need to make any changes, please contact us as early as possible.
Is there a dress code for Atlético Madrid hospitality areas?
Yes, a smart-casual dress code usually applies in hospitality areas. Sportswear, flip-flops, or offensive clothing may not be permitted. As a result, dressing smartly ensures smooth entry on matchday.
Will I receive an itinerary for my VIP Hospitality event?
Yes. We send all VIP guests a detailed event itinerary ahead of the event. This includes arrival times, lounge opening hours, hospitality service information, and any special access instructions.
Is food and drink included in my VIP Hospitality package?
Most of our VIP Hospitality packages include complimentary dining options and a drinks selection. What is provided varies by event and venue, and full inclusions are always listed on each individual event page.
How can I contact Ultimate Hospitality about my booking?
For booking questions or event enquiries, call +44 (0)203 405 1689 or email enquiries@ultimatehospitality.co.uk.
For payment or account queries, please email accounts@ultimatehospitality.co.uk.
Where are hospitality seats located at the Cívitas Metropolitano?
Hospitality seats are located in prime areas of the stadium, offering excellent pitch views. In most cases, seating is positioned along the halfway line or within executive sections. Consequently, you benefit from comfort, atmosphere, and a clear view of the action.
Are food and drinks included with Atlético Madrid hospitality packages?
Yes, most Atlético Madrid hospitality packages include premium catering. Typically, this features a selection of gourmet dishes alongside beers, wines, and soft drinks. However, inclusions may vary by package, so it is always best to confirm before booking.
When does hospitality access open on matchday?
Hospitality areas usually open 60 to 75 minutes before kick-off. In addition, many packages allow guests to remain inside the lounge for up to 45 minutes after the final whistle. Therefore, you can enjoy the full matchday atmosphere without rushing.
Can hospitality tickets be used for corporate entertaining?
Absolutely. Atlético Madrid hospitality tickets are ideal for corporate hosting, client entertainment, and staff incentives. Private boxes, in particular, offer privacy, branding opportunities, and personalised service. As a result, they are a popular choice for business guests.
Are Atlético Madrid hospitality tickets suitable for groups?
Yes, hospitality packages are available for both small and large groups. While VIP lounges suit smaller parties, private boxes are perfect for larger groups. Therefore, there is flexibility for different group sizes and occasions.
Can I customise my Atlético Madrid hospitality experience?
In many cases, hospitality experiences can be enhanced with optional add-ons. For example, guests may enjoy stadium tours, museum access, or pitchside experiences. Ultimately, these extras allow you to tailor the day to your preferences.
Are hospitality tickets available for La Liga and Champions League matches?
Yes, Atlético Madrid hospitality tickets are available for both La Liga fixtures and European competitions, including the Champions League. However, availability can vary depending on the opponent. Therefore, early booking is strongly recommended.
Why book Atlético Madrid hospitality tickets with Ultimate Hospitality?
Booking with Ultimate Hospitality gives you access to trusted hospitality packages, expert support, and personalised service. Moreover, you benefit from flexible options and a seamless booking process from enquiry to matchday.